|
Presentation by Erin Fenton on the Global Dealer Technician Challenge to dealers in Latin America (April 23, 2024).
Subject Matter Expert (Email)
freitas_patricia@cat.com
|
|
A podcast hosted by the Director of Global Dealer Learning, Jeff Fitch, focused on being a thoughtful, dynamic, and productive leader within Caterpillar and in the community.
Subject Matter Expert (Email)
enbom_ryan_d@cat.com
|
|
Jeff Fitch talks through the Dealer Top Apprentice Program ThinkBIG qualifier event.
Subject Matter Expert (Email)
carballido_alexis@cat.com
|
|
CLICK HERE TO SUBSCRIBE
Subject Matter Expert (Email)
carballido_alexis@cat.com
|
|
CLICK HERE TO SUBSCRIBE! Catching up with the participants day one of dtap 2023!
Subject Matter Expert (Email)
carballido_alexis@cat.com
|
|
2023 Aftermarket Strategy Rollout contains CISD, Cat Reman, Cat Digital aftermarket marketing strategies and plan on pages for dealers to align.
Subject Matter Expert (Email)
estrada_estela_m@cat.com
|
|
These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…
Subject Matter Expert (Email)
mark.salsberry@cat.com
|
|
These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Watch the full video or use the links below to go directly to each topic:…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…
Subject Matter Expert (Email)
mark.salsberry@cat.com
|
|
These webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase)…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This video is a complete overview of the Sales Transformation and Configuration Change Simulation dashboard.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
These webinars are monthly and cover updates, strategies, and synergies on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
These webinars are monthly and cover
updates, strategies, and synergies on all L&OM applications. Agenda:
Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This video gives a short overview about the information of assessment items for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be…
Subject Matter Expert (Email)
blase_john_w@cat.com
|
|
This video gives a short overview of the role and responsibilities for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at…
Subject Matter Expert (Email)
blase_john_w@cat.com
|
|
This video gives a short overview of the process dealers go through as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the Process…
Subject Matter Expert (Email)
blase_john_w@cat.com
|
|
This video gives a short overview of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the SCDP-A Information Site.
Subject Matter Expert (Email)
blase_john_w@cat.com
|
|
The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Agenda: Use the links below to go directly to each topic: -Dealer Share – Video (LSH) : Marketing PSEs
-Dealer Data Health: Launch of a New Dashboard
-CVA Revenue: Update
-Customer…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Interested in learning about the Lead & Opportunity Management team's newest analytic solution? Introducing the new Lens Overview video! Lens plays a big part in providing insights into…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This webinar introduces both OLGA and PSE applications. This covers an overview of each application including key concepts and primary functionality. This webinar is intended to be open to all…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
The Goal in this OLGA 201 training is to develop a deeper understanding of how OLGA calculation works and the data that goes into it. This webinar is intended for application users of OLGA. This is a…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This video shares “STU simplification & STU
daily”. This recording was taken from Lead & Opportunity Management Webinar
in May 2021.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This video shares “PSEs
keeps improving with YOUR feedback". This recording was taken from Lead & Opportunity Management Webinar in May 2021.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Agenda: Use the links below to go directly to each topic Visit our dealer.cat.com/OpportunityManagement page L&OM Update: “Change is Coming” Data Health: “Get familiar with…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
This webinar will introduce both OLGA and PSE applications. They will cover an overview of each applications including key concepts and primary functionality. This webinar is intended to be open to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
April webinar reviews the Lead & Opportunity Management (L&OM) evolution and how each application integrate together to continue to improve the data process. In each application segment, you…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Phil Kelliher walks you through the Americas dealer safety journey then talks with Chris Sorensen about workshop safety.
Subject Matter Expert (Email)
ROBINSON_KEVIN_L@cat.com
|
|
The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. These webinars will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Choose from two lines of Cat® Simulators, compact and full size, both with options for accessories. Integrate simulation for training, marketing, demos, or testing. Contact us at 309.266.2640 or…
Subject Matter Expert (Email)
akiesewetter@catsimulators.com
|
|
This video is to develop a deeper understanding of OLGA.. These webinars are intended for application users of OLGA.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Aftermarket Advisor App - Demo
Subject Matter Expert (Email)
Frietsch_Cody_F@cat.com
|
|
This video gives you an introduction to gain a high-level understanding of LEAD & Opportunity Management. - OLGA & PSE - Benefits & When to use
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
|
|
Hard Assets Tool
Subject Matter Expert (Email)
volynskaya_ekaterina_i@cat.com
|
|
Value Selling Overview
Subject Matter Expert (Email)
hedden-scheeler_tracy@cat.com
|
|
Becky chats with the dealer solutions network!
Subject Matter Expert (Email)
carballido_alexis@cat.com
|
|
This webinar includes Best Practices from Finning in South America.
Subject Matter Expert (Email)
Getz_Dawn_M@cat.com Media Number (AdminOnly)
1_1r1ydt9u
|
|
Chris Watson walks you through what to expect for the 2020 Dealer Top Apprentice Program held in March 2020. Be sure to check back to this channel for more information and updates for the upcoming…
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_za26yrid
|
|
Live with Becky as she meets with TIS!
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_btncfo7i
|
|
Americas South dealers recently participated in a Hose & Coupling webinar on May 17, 2019 hosted by Caterpillar Hydraulic Parts Aftermarket Solutions Consultant, Johnny Ramirez. The one-hour…
Subject Matter Expert (Email)
Ramirez_Johnny_E@cat.com Media Number (AdminOnly)
1_4wubzawu
|
|
The OLGA 101 video covers an overview of
the program including key concepts and primary functionality. It is
intended to be open to all audiences at the dealership and internally as an
OLGA 101…
Subject Matter Expert (Email)
costello_megan_c@cat.com Media Number (AdminOnly)
1_sqr0ugpo
|
|
GS Update Live Stream October 8 at 9 AM CST on Channel1 !
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_oevjrwaj
|
|
This video provides an overview
of the OLGA program.
Subject Matter Expert (Email)
costello_megan_c@cat.com Media Number (AdminOnly)
1_y4mcnzd0
|
|
Overview of Caterpillar Services Growth Strategy, to double services growth by 2026
Subject Matter Expert (Email)
Vannaken_Amanda@cat.com Media Number (AdminOnly)
1_zaw9oa9b
|
|
Learn more about the Sales Expert Certification event
Subject Matter Expert (Email)
Tenorio_Luis_A@cat.com Media Number (AdminOnly)
1_1ifcs65g
|
|
WorkHacks promote small tips and tricks to have a huge impact on how you can work independently or with a group. Be sure to look out for how these WorkHacks align to our Leadership competencies @…
Subject Matter Expert (Email)
Caffey_Shomari@cat.com Media Number (AdminOnly)
1_2cxx0dqo
|
|
|
Opportunity Management's May 2019 webinar for dealers covering the OLGA program and Prioritized Service Events (PSEs). Agenda Welcome OLGA Update Release Plan Builder File Advisory Board (BFAB)…
Subject Matter Expert (Email)
devenney_brianne_n@cat.com Media Number (AdminOnly)
1_fkxjaauo
|
|
Take a walk through the OLGA web application & see what reporting features and capabilities are at your fingertips!
Subject Matter Expert (Email)
costello_megan_c@cat.com Media Number (AdminOnly)
1_snwyfzeb
|
|
History of the 3500 Engine
Subject Matter Expert (Email)
ROBINSON_KEVIN_L@cat.com Media Number (AdminOnly)
1_3bptw63n
|
|
Caterpillar employees thank the Cat dealer network
Subject Matter Expert (Email)
ROBINSON_KEVIN_L@cat.com Media Number (AdminOnly)
1_mnwk4rem
|
|
Highlighting the service capabilities of Cat dealers
Subject Matter Expert (Email)
Robinson_Kevin_L@cat.com Media Number (AdminOnly)
CATU1781
|
|
Learning Through Video
Subject Matter Expert (Email)
schaffnit_sue@cat.com
|