Search for tag: "journey"

7 Media

PSE (Prioritized Service Events) - Lead &… duration 33 minutes 19 seconds PSE (Prioritized Service Events) - Lead &… PSE (Prioritized Service Events) - Lead & Opportunity Management Webinar - May 2021	PSE (Prioritized Service Events) - Lead & Opportunity Management Webinar - May 2021 This video shares “PSEs keeps improving with YOUR feedback". This recording was taken from Lead & Opportunity Management Webinar in May 2021. #olga #pse #lom marketing pse dealers dealer sales lens campaign aftermarket feedback lead caterpillar question amount customers customer pilot homepage level things journey From Nicole Horchem 1 likes 99 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
Americas Dealer Safety Journey duration 8 minutes 13 seconds Americas Dealer Safety Journey Americas Dealer Safety Journey	Americas Dealer Safety Journey Phil Kelliher walks you through the Americas dealer safety journey then talks with Chris Sorensen about workshop safety. dealer safety americas workshop cat safety services dealers journey bit injuries equipment areas resources chris percent end riff caterpillar lot protection energy technicians channel network From Alexis Carballido 12 likes 962 plays 1 Subject Matter Expert (Email) ROBINSON_KEVIN_L@cat.com
PIC 2.0_Overview_Video duration 3 minutes 49 seconds PIC 2.0_Overview_Video PIC 2.0_Overview_Video	PIC 2.0_Overview_Video Overview video of PIC 2.0 pic parts inventory collaboration pic 2.0 recommendations availability inventory step investment customer caterpillar parts questions communications half benefits analytics journey deal improvement foundation innovation customers 1_bwqd73nr From Roberto Ordonez 3 likes 535 plays 0 Subject Matter Expert (Email) ordonez_roberto_m@cat.com Media Number (AdminOnly) 1_bwqd73nr
Dealer Safety - 3 Common Issues: AED VP Phil… duration 7 minutes 0 seconds Dealer Safety - 3 Common Issues: AED VP Phil… Dealer Safety - 3 Common Issues: AED VP Phil Kelliher	Dealer Safety - 3 Common Issues: AED VP Phil Kelliher Americas & Europe Vice President Phil Kelliher challenges dealers to focus on 3 common safety concerns: lockout/tagout, fall protection, and jacking and blocking. safety kelliher americas & europe 1_33re2urg machine risk equipment injury journey environment technician activity individuals workshop source energy tag protection dealership injuries lot cetera size From Zachary Heredia 10 likes 2,609 plays 0 Subject Matter Expert (Email) ROBINSON_KEVIN_L@CAT.COM Media Number (AdminOnly) 1_33re2urg
Primary Offering Program for Retail Customers duration 5 minutes 0 seconds Primary Offering Program for Retail Customers Primary Offering Program for Retail Customers	Primary Offering Program for Retail Customers Describing the BCP Retail Journey effort kevin robinson retail customers retail journey retail presence primary offering holt cat inventory standardization 1_enm4rb0d bcp 2017 worldwide dealer meeting From Kevin Robinson 2 likes 223 plays 0 Subject Matter Expert (Email) ROBINSON_KEVIN_L@cat.com Media Number (AdminOnly) 1_enm4rb0d
Primary Offering Program for Retail Customers duration 2 minutes 12 seconds Primary Offering Program for Retail Customers Primary Offering Program for Retail Customers	Primary Offering Program for Retail Customers Describing the BCP Retail Journey effort retail customers retail journey retail presence primary offering holt cat inventory standardization supply standardization 1_yoddb7pp kevin robinson bcp wwdm 2017 worldwide dealer meeting From Kevin Robinson 1 likes 51 plays 0 Subject Matter Expert (Email) ROBINSON_KEVIN_L@cat.com Media Number (AdminOnly) 1_yoddb7pp
Dealer Safety Message (Spanish) duration 6 minutes 55 seconds Dealer Safety Message (Spanish) Dealer Safety Message (Spanish)	Dealer Safety Message (Spanish) El Vice Presidente de AED, Phil Kelliher, comenta sobre el reto de la seguridad para los distribuidores y habla sobre el cambio cultural que debe suceder, las responsabilidades de los líderes,… caterpillar drive number direction improve security operation tremendous attention workplace management phil kelleher journey environment injury standpoint kevin robinson service policy effects leadership cats1563 business dealer safety message incidents customer dealership risk safety performance employees improvement psychology marketing activity customers parts areas uptick driving phones 0_9hmvp4xr From Zachary Heredia 6 likes 666 plays 0 Subject Matter Expert (Email) Robinson_Kevin_L@cat.com Media Number (AdminOnly) CATS1563