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Andrew speaks about his time in the ThinkBIG program. Visit cat.com/dealertech for more information
Subject Matter Expert (Email)
carballido_alexis@cat.com
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SUBSCRIBE to the DTAP channel for more videos!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Barloworld Mongolia LLC celebrated CX Day 2022 recently. The
main objectives were to increase customer experience awareness among all
employees and motivate and engage employees to drive a positive…
Subject Matter Expert (Email)
udaanjargal@barloworld.mn
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2023 Aftermarket Strategy Rollout contains CISD, Cat Reman, Cat Digital aftermarket marketing strategies and plan on pages for dealers to align.
Subject Matter Expert (Email)
estrada_estela_m@cat.com
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Showcasing, training, and helping our customers to take advantage of the technology features of Cat® equipment has been a key focus area of all three Demonstration and Learning Centers for some…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
#00091847
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This video will provide Dealer Inside Sales Reps (ISRs) with tools, tips, & functionalities for navigating Parts.Cat.Com (PCC) to maximize user effectiveness and optimize Customer experience…
Subject Matter Expert (Email)
Joshua.Altorfer@cat.com
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Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…
Subject Matter Expert (Email)
mark.salsberry@cat.com
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Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…
Subject Matter Expert (Email)
mark.salsberry@cat.com
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Bringing the "Edwards Experience" to CONEXPO - Part 1
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
10926-02
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Bringing the "Edwards Experience" to CONEXPO - Part 2
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
10926-01
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The idea of the
Power Parade came about in 1955 as part of the Worldwide Dealer Meeting. In 1973 it was
held or the first time at Edwards, and from then until 2000 it became one of
the most…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
Brand # 10765-04
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Overview of safety procedures at Caterpillar Malaga Demonstration and Learning Center - full version
Subject Matter Expert (Email)
horsman_matt@cat.com
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Find out a little more about the mission of the global Caterpillar Demonstration and Learning Centers and the unforgettable brand experiences they deliver to our customers, our dealers and our…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
Brand # 10765-03
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Self-Service Options on Parts.Cat.Com - Spanish Subtitles
Subject Matter Expert (Email)
mikeh@cat.com
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Meet Muhammad Ishak of Trakindo
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Live with Becky as she meets with TIS!
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_btncfo7i
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This June over 400 Caterpillar customers from 15 countries attended Quarry Days at the Caterpillar Malaga Demonstration & Learning Center. Quarry Days is held every two years to showcase the…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_787149cb
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The Industry Segments & Work Tools Team hosted the second edition of the Waste and Recycling Seminar at the Malaga DLC in September 2019.The intent of this event was to share best practices and…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_qrwwhjja
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Overview of safety procedures at Caterpillar Malaga Demonstration and Learning Center
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_eohlpvzl
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It is a pleasure to introduce you to the Cat Event Experience Principles project. This initiative was undertaken in conjunction with a specialist Human Experience Design studio, and included…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_nldfyenp
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The Underground Miners came to Malaga DLC for the first time in June 2019. 150 participants enjoyed an event that pulled out all the stops in terms of customer experience. There was everything from…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_o4yhxcrr
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Listen as the DTAP 2018 participants tell you about the advantages to being a Caterpillar technician!
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_9oavsh45
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Four of our 'A-Room' classrooms have been transformed!The four rooms closest to the main office area have recently undergone a dramatic facelift, and are now a completely new, ultra-modern…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
0_frai6qw1
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Unlock the Door and Let the Customer in... ProjectOne is; Efficient Machine and Customer Registration Process A Caterpillar Solution A solution intended for Cat Dealerships to register New Machines…
Subject Matter Expert (Email)
Kucharski_Michael_J@cat.com Media Number (AdminOnly)
1_43n07314
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Here is a taste of some of the things you will see if you attend one of our demonstrations at Malaga Demonstration and Learning Center. Editor’s note: The images shown here were captured…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_j06pwtlv
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Learn more about the Cat.com Transformation project and why it is important to our customer experience.
Subject Matter Expert (Email)
Britt_Tiffany_L@cat.com Media Number (AdminOnly)
1_em927k3m
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From April 17 to 19, Malaga Demonstration and Learning Center had the pleasure of welcoming the Commercial Vehicle Tire business unit of Continental as it presented its full range of tires, services…
Subject Matter Expert (Email)
horsman_matt@cat.com Media Number (AdminOnly)
1_m8t1vaun
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Going the Extra Mile (G.E.M) Branch Recognition Award was developed to recognize and reward dealer branches which achieve excellence in Product Support Customer Experience. This is one the dealer…
Subject Matter Expert (Email)
william_wong@cat.com Media Number (AdminOnly)
CATU0767
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Working in the Website Manager
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0594
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Responsive Column Control, Lists, and Reference Components
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0593
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Overview of the Sidekick
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0592
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Overview of the Author Page
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0591
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Move, Copy, and Delete Pages
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0590
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Internal Page Templates
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0589
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Digital Asset Manager
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0588
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Create and Edit a Page
Subject Matter Expert (Email)
Brainard_Amber_M@cat.com Media Number (AdminOnly)
CATU0587
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