Search for tag: "customer value"

ECA and Its Role in Cat® CVAs

Find out how Equipment Care Advisor (ECA) will help deliver on Customer Value Agreements (CVAs) and meet our targets to double services by 2026. ECA is an application for dealers and Caterpillar to…

From  Martin Baehr 3 likes 1,726 plays 0  

Customer Value Agreements - Services Growth Strategy - Overview

Our Services growth strategy: the shift from Customer Service Agreements (CSA) to Customer Value Agreements (CVA) - for Construction Industries, Resource Industries, and Energy & Transportation.

From  Marcy McWethy 3 likes 670 plays 0  

VET Testimonial - Luiz Alexandre - Sotreq - mp4

Watch this 3 minute video to see what Luiz Alexandre (Sales Consultant at Sotreq out of Contagem, MG) is saying about his experience using Caterpillar's Value Estimating Tool (VET) as a sales…

From  Igor Colatto 3 likes 642 plays 1