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Global Dealer Technician Challenge Info Session -… duration 1 hour 10 minutes Global Dealer Technician Challenge Info Session -… Global Dealer Technician Challenge Info Session - LATAM	Global Dealer Technician Challenge Info Session - LATAM Presentation by Erin Fenton on the Global Dealer Technician Challenge to dealers in Latin America (April 23, 2024). technician latin america #heroesofthetrade competition candidate assessment dealer challenge questions question dealers bit competitors candidates language mentor district dealership technicians chat playbook translator champion From Patricia Freitas 0 likes 7 plays 0 Subject Matter Expert (Email) freitas_patricia@cat.com
EAME ISR WEBINAR supporting CI Services Growth -… duration 3 hours 22 minutes EAME ISR WEBINAR supporting CI Services Growth -… EAME ISR WEBINAR supporting CI Services Growth - _2 PSE _ Undercarriage	EAME ISR WEBINAR supporting CI Services Growth - _2 PSE _ Undercarriage EAME ISR WEBINAR supporting CI Services Growth - _2 - CATDEALER.COM/ISR - PSE _ Undercarriage Denis Gauffre & Matthew Briggs isr webinar trainings undercarriage pse eame cisd isr duty bit questions machine customer pcs lot track customers opportunity sales psc pc carriage components inspection question side From Denis Gauffre 0 likes 2 plays 0 Subject Matter Expert (Email) gauffre_denis@cat.com
BCP 2022 Autumn P&A - Mini Excavator Session duration 2 hours 40 minutes BCP 2022 Autumn P&A - Mini Excavator Session BCP 2022 Autumn P&A - Mini Excavator Session	BCP 2022 Autumn P&A - Mini Excavator Session BCP 2022 Autumn P&A - Mini Excavator Session BCP Mini Excavator training session, recorded during the 2022 Autumn P&A Training session hosted at the Leicester Customer and Training Centre in… bcp #bcptraining bcp customer training center mini hydraulic excavator mhe next generation hex eou ease of use machine machines bit thing lot swing point features boom display trs counterweight bucket gen things cat joystick questions side kind From Ben Hanks 0 likes 101 plays 0 Subject Matter Expert (Email) hanks_benjamin_j@cat.com
BCP 2022 Autumn P&A - Attachments Session duration 2 hours 38 minutes BCP 2022 Autumn P&A - Attachments Session BCP 2022 Autumn P&A - Attachments Session	BCP 2022 Autumn P&A - Attachments Session BCP 2022 Autumn P&A - Attachments Session BCP Attachments training session, recorded during the 2022 Autumn P&A Training session hosted at the Leicester Customer and Training Centre in… bcp bcp attachments #bcptraining bcp customer training center machine customer question hammer bracket booklet questions coupler lot tools tool bucket lines planar flow machines booklets customers pin pressure From Ben Hanks 3 likes 109 plays 0 Subject Matter Expert (Email) hanks_benjamin_j@cat.com
CCR Application Training - User Settings &… duration 2 minutes 20 seconds CCR Application Training - User Settings &… CCR Application Training - User Settings & Application Function Review - Advanced User	CCR Application Training - User Settings & Application Function Review - Advanced User This is a short training video that covers how to establish Advanced User Permissions for a user and functions available to them within the CCR application. ccr ccr app ccr application ccr web application cat certified rebuild web application cat certified rebuild application cat certified rebuild advanced user training ccr application advanced user training cat certfied rebuild advanced user training delivery enrollment notice documents status button application permissions rebuild updates customer access request questions labor parts dealer pre field From David Matranga 0 likes 470 plays 0 Subject Matter Expert (Email) matranga_dave@cat.com
June 2022 Lead & Opportunity Management… duration 1 hour 14 minutes June 2022 Lead & Opportunity Management… June 2022 Lead & Opportunity Management Dealer Webinar (Session 1)	June 2022 Lead & Opportunity Management Dealer Webinar (Session 1) These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to… #lom #olga #stu #pse pse dealers lot questions feedback marketing dealer bit opportunity process sales things issue alerts question team logic change pilot uptake From Nicole Horchem 0 likes 169 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
Cat® Reman Long Blocks & Long Blocks with… duration 3 minutes 47 seconds Cat® Reman Long Blocks & Long Blocks with… Cat® Reman Long Blocks & Long Blocks with New Content \| Myth Buster Minutes \| Cat Truck Engines	Cat® Reman Long Blocks & Long Blocks with New Content \| Myth Buster Minutes \| Cat Truck Engines Get the facts on Cat® Reman long blocks and Cat Reman long blocks with new content. What’s the difference? How do they save you time and money when you need a rebuild? Which is the better… long block cat reman ohte on highway truck engine mythbuster cat lot block core cylinder option damage content shaft crank credit laws law repair truck box ship refund questions criteria From Brittany Borries 2 likes 541 plays 0 Subject Matter Expert (Email) Borries_Brittany_M@cat.com
CG Products and Solutions Training - Day 3… duration 3 hours 24 minutes CG Products and Solutions Training - Day 3… CG Products and Solutions Training - Day 3 (20220331)	CG Products and Solutions Training - Day 3 (20220331) CG Gas Generator Set Training - Day 3 gas gensets mannheim-source tpm control panel chance gen gas question controller questions meters temperature customer power interface side level operation scope hmi tem From Bryan Schaefer 0 likes 55 plays 0 Subject Matter Expert (Email) hitpa_georg@cat.com
Rec- Feb 23, 2022 7:28 AM - EAME CISD Parts… duration 1 hour 47 minutes Rec- Feb 23, 2022 7:28 AM - EAME CISD Parts… Rec- Feb 23, 2022 7:28 AM - EAME CISD Parts Marketing.mp4	Rec- Feb 23, 2022 7:28 AM - EAME CISD Parts Marketing.mp4 customer cva customers things sales equipment cycle issues decision dealer aftermarket questions dealership sale point issue machine thing repair renewal From Zachary Heredia 0 likes 18 plays 0
January 2022 (Session 1) Lead & Opportunity… duration 1 hour 26 minutes January 2022 (Session 1) Lead & Opportunity… January 2022 (Session 1) Lead & Opportunity Management Dealer Webinar	January 2022 (Session 1) Lead & Opportunity Management Dealer Webinar These webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase)… dealers lot lens team customer opportunity olga sales dealer pse questions integration question things leads bit progress percent end deployment From Nicole Horchem 1 likes 150 plays 1 Subject Matter Expert (Email) horchem_nicole_l@cat.com
Configuration Change Simulation Dealer Training /… duration 52 minutes 45 seconds Configuration Change Simulation Dealer Training /… Configuration Change Simulation Dealer Training / Q&A Session - December 21, 2021	Configuration Change Simulation Dealer Training / Q&A Session - December 21, 2021 This video is a complete overview of the Sales Transformation and Configuration Change Simulation dashboard. #olga #stu #lom customer opportunity sales rules impact accounts customers dashboard tool kind question olga equipment dealer dealers configuration classification reason questions categories From Nicole Horchem 0 likes 116 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
November 2021 (Session 1) - Lead &… duration 1 hour 17 minutes November 2021 (Session 1) - Lead &… November 2021 (Session 1) - Lead & Opportunity Management Dealer Webinar	November 2021 (Session 1) - Lead & Opportunity Management Dealer Webinar These webinars are monthly and cover updates, strategies, and synergies on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck… #lom #olga #stu #pse #lens opportunity customer sales olga dealers lot lead end dashboard equipment rules slide place categories classification question reason questions accuracy impact From Nicole Horchem 1 likes 128 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
November 2021 (Session 2) - Lead &… duration 1 hour 25 minutes November 2021 (Session 2) - Lead &… November 2021 (Session 2) - Lead & Opportunity Management Dealer Webinar	November 2021 (Session 2) - Lead & Opportunity Management Dealer Webinar These webinars are monthly and cover updates, strategies, and synergies on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck… #lom #stu #lens #olga #pse opportunity customer sales olga dealer question pse questions equipment dealers customers slide rules dashboard lens integration reason lot accuracy application From Nicole Horchem 1 likes 152 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
SCDP-A Item Information for Dealers duration 5 minutes 6 seconds SCDP-A Item Information for Dealers SCDP-A Item Information for Dealers	SCDP-A Item Information for Dealers This video gives a short overview about the information of assessment items for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be… scdp-a msep assessment dealer question documentation cdpa criteria ratings types areas dealers sales documents examples background intent justification questions reference accreditation consultant From John Blase 0 likes 84 plays 0 Subject Matter Expert (Email) blase_john_w@cat.com
SCDP-A Dealer Role and Responsibilities duration 4 minutes 26 seconds SCDP-A Dealer Role and Responsibilities SCDP-A Dealer Role and Responsibilities	SCDP-A Dealer Role and Responsibilities This video gives a short overview of the role and responsibilities for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at… scdp-a msep dealer consultant cdpa accreditation documentation dealership phase sales learning improvements questions resources dealers process progress accomplishments practices timelines processes standards From John Blase 2 likes 108 plays Subject Matter Expert (Email) blase_john_w@cat.com
SCDP-A Overview for Dealers duration 3 minutes 4 seconds SCDP-A Overview for Dealers SCDP-A Overview for Dealers	SCDP-A Overview for Dealers This video gives a short overview of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the SCDP-A Information Site. scdp-a msep sales cdpa dealers dealer processes learning standards process caterpillar accreditation career consult leadership elements questions dealership resources cat.com dot future From John Blase 4 likes 295 plays Subject Matter Expert (Email) blase_john_w@cat.com
Lead & Opportunity Management 101 - August… duration 54 minutes 50 seconds Lead & Opportunity Management 101 - August… Lead & Opportunity Management 101 - August 2021	Lead & Opportunity Management 101 - August 2021 The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will… #olga #olga videos #pse lead and opportunity management #lom opportunity dealers sales olga dealer leads pse lead customer level opportunities equipment marketing feedback lot customers team month questions repair From Nicole Horchem 2 likes 715 plays 0 Subject Matter Expert (Email) horchem_nicole_l@cat.com
Lead & Opportunity Management Dealer Webinar… duration 1 hour 22 minutes Lead & Opportunity Management Dealer Webinar… Lead & Opportunity Management Dealer Webinar - July 2021 Session 1	Lead & Opportunity Management Dealer Webinar - July 2021 Session 1 Agenda: Use the links below to go directly to each topic: -Dealer Share – Video (LSH) : Marketing PSEs -Dealer Data Health: Launch of a New Dashboard -CVA Revenue: Update -Customer… #olga #lom #pse #stu #lens lead and opportunity management customer lens cva question customers slide lot opportunity dealer sales questions dealers metrics revenue pse team month process engine level From Nicole Horchem 1 likes 202 plays 1 Subject Matter Expert (Email) horchem_nicole_l@cat.com
Lens Service duration 14 minutes 33 seconds Lens Service Lens Service	Lens Service Lens is a tool that identifies services behavior looking at invoice data (Sales To Users (STU)). #lens lens service parts component job algorithm identification invoice customer recipe machine engine lasagna machines repair questions invoices question equipment numbers sales From Andrea Campbell 4 likes 527 plays 0 Subject Matter Expert (Email) Cicenia_Chiara@cat.com
10417 - Sotreq Value Selling Video_PORTUGUESE duration 2 minutes 26 seconds 10417 - Sotreq Value Selling Video_PORTUGUESE 10417 - Sotreq Value Selling Video_PORTUGUESE	10417 - Sotreq Value Selling Video_PORTUGUESE Value Selling Dealer Sotreq value selling vst customers machine customer questions relationship loyalty trust sales volume estimate austin passion fun montage pero uniform duke elkin trapper voice From Tracy Hedden-Scheeler 0 likes 63 plays 0 Subject Matter Expert (Email) hedden-scheeler_tracy@cat.com
10417 - Sotreq Value Selling Video_LA SPANISH duration 2 minutes 26 seconds 10417 - Sotreq Value Selling Video_LA SPANISH 10417 - Sotreq Value Selling Video_LA SPANISH	10417 - Sotreq Value Selling Video_LA SPANISH Value Selling from Dealer Sotreq value selling vst customers machine customer questions relationship loyalty trust sales volume estimate austin passion fun montage pero uniform duke elkin trapper voice From Tracy Hedden-Scheeler 0 likes 45 plays 0 Subject Matter Expert (Email) hedden-scheeler_tracy@cat.com
Value Selling Sotreq duration 2 minutes 26 seconds Value Selling Sotreq Value Selling Sotreq	Value Selling Sotreq Value Selling Video from Dealer Sotreq value selling vst customers machine customer questions relationship loyalty trust sales volume estimate cane austin passion pero uniform duke elkin wrapper hepa segue From Tracy Hedden-Scheeler 0 likes 184 plays 0 Subject Matter Expert (Email) hedden-scheeler_tracy@cat.com
Creative and Marketing Services Overview duration 1 minute 41 seconds Creative and Marketing Services Overview Creative and Marketing Services Overview	Creative and Marketing Services Overview We help our clients solve their communications and marketing challenges.We know Caterpillar because we are Caterpillar.As Caterpillar stakeholders, we want to help our clients spend their money… marketing teammates caterpillar step success partner lot job miles thousands mile stuff solutions ideas questions languages network dealer brands fact cataract 1_mwit7nh6 From Mary Nelson 0 likes 132 plays 0 Subject Matter Expert (Email) Nelson_Mary_R@cat.com Media Number (AdminOnly) 1_mwit7nh6
PSE Best Practices from FINSA - 2020 - May… duration 36 minutes 33 seconds PSE Best Practices from FINSA - 2020 - May… PSE Best Practices from FINSA - 2020 - May Opportunity Management Webinar - Session 2 with FINSA	PSE Best Practices from FINSA - 2020 - May Opportunity Management Webinar - Session 2 with FINSA This webinar includes Best Practices from Finning in South America. #opportunitymanagement #olga pse process engine sales customer customers olga team end oil pacs opportunity rate fuel questions leads dealers builder slide interval dealer 1_xady1jq0 events marketing lead ps processes reps crm rep psc caterpillar model equipment 1_1r1ydt9u From Nicole Horchem 3 likes 322 plays 1 Subject Matter Expert (Email) Getz_Dawn_M@cat.com Media Number (AdminOnly) 1_1r1ydt9u
SpecSizer - Paralleling Module Overview duration 2 minutes 0 seconds SpecSizer - Paralleling Module Overview SpecSizer - Paralleling Module Overview	SpecSizer - Paralleling Module Overview Overview of the SpecSizer Paralleling module. specsizier generator breakers controls control factory installation master things features redundancy level bus sort sequence parallel sets questions couple module configure 1_pp9yjrvv From Chad Dozier 1 likes 200 plays 0 Subject Matter Expert (Email) Dozier_Chad_E@cat.com Media Number (AdminOnly) 1_pp9yjrvv
SpecSizer - Browse Generator Set Overview duration 1 minute 51 seconds SpecSizer - Browse Generator Set Overview SpecSizer - Browse Generator Set Overview	SpecSizer - Browse Generator Set Overview Overview of the Browse Generator Set module in SpecSizer specsizer generator browse spec questions sheets drawings side module generators overview improvements suggestions cat.com feedback size files download performance attachments models 1_rfx1yrzs From Chad Dozier 0 likes 186 plays 0 Subject Matter Expert (Email) Dozier_Chad_E@cat.com Media Number (AdminOnly) 1_rfx1yrzs
Cat® Utility Vehicle (UTV) Hard… duration 4 minutes 5 seconds Cat® Utility Vehicle (UTV) Hard… Cat® Utility Vehicle (UTV) Hard Roof-Accessory Install	Cat® Utility Vehicle (UTV) Hard Roof-Accessory Install This DIY video will demonstrate the ease of installing a Hard Roof on your CUV82 and CUV102 D Cat® Utility Vehicle. cuv82 cuv102d cuv utv cat utv utv accessories utility vehicle utility vehicles fasteners brackets step robs tools shell cat roof dealer questions installation harbor room front wall facets titan bytes place bracket 1_itbc35ba From Amy Vincent 0 likes 39 plays 0 Subject Matter Expert (Email) vincent_amy@cat.com Media Number (AdminOnly) 1_itbc35ba
Global Service Update duration 7 minutes 26 seconds Global Service Update Global Service Update	Global Service Update Live with Becky as she meets with TIS! tis global 1_btncfo7i dealers team parts users dealer sas caterpillar questions point district access experience feedback customers technicians solutions question role update sharepoint From Zachary Heredia 3 likes 451 plays 0 Subject Matter Expert (Email) heredia_zachary@cat.com Media Number (AdminOnly) 1_btncfo7i
PIC 2.0_Overview_Video duration 3 minutes 49 seconds PIC 2.0_Overview_Video PIC 2.0_Overview_Video	PIC 2.0_Overview_Video Overview video of PIC 2.0 pic parts inventory collaboration pic 2.0 recommendations availability inventory step investment customer caterpillar parts questions communications half benefits analytics journey deal improvement foundation innovation customers 1_bwqd73nr From Roberto Ordonez 3 likes 533 plays 0 Subject Matter Expert (Email) ordonez_roberto_m@cat.com Media Number (AdminOnly) 1_bwqd73nr
August 2019 Dealer Webinar duration 1 hour 20 minutes August 2019 Dealer Webinar August 2019 Dealer Webinar	August 2019 Dealer Webinar Opportunity Management's August 2019 webinar for dealers covering the OLGA program and Prioritized Service Events (PSEs). Agenda Welcome OLGA Update Release Plan End of Year Opportunity… olga pse pops-c pops bfab builder file opportunity opportunity lead generation analyzer prioritized service events customer customers equipment dealer enhancements questions builder team machine question end sales month marketing process 1_f3vkihoq From Brianne DeVenney 1 likes 144 plays 0 Subject Matter Expert (Email) devenney_brianne_n@cat.com Media Number (AdminOnly) 1_f3vkihoq
May 2019 Dealer Webinar duration 1 hour 9 minutes May 2019 Dealer Webinar May 2019 Dealer Webinar	May 2019 Dealer Webinar Opportunity Management's May 2019 webinar for dealers covering the OLGA program and Prioritized Service Events (PSEs). Agenda Welcome OLGA Update Release Plan Builder File Advisory Board (BFAB)… olga pse utilization rate builder files dealers process contract events customer logic opportunity customers team sales tool rate questions utilization leads end psc lot dealer 1_fkxjaauo From Brianne DeVenney 0 likes 170 plays 0 Subject Matter Expert (Email) devenney_brianne_n@cat.com Media Number (AdminOnly) 1_fkxjaauo
Dealer Builder File Process Changes Webinar duration 35 minutes 34 seconds Dealer Builder File Process Changes Webinar Dealer Builder File Process Changes Webinar	Dealer Builder File Process Changes Webinar In early 2019, the OLGA Central Team has worked to define a more formal process for approving and maintaining dealer submitted Builder Files to be used in the POPS-C opportunity calculation in… builder files olga governance pops-c pops builder files team process lot dealer opportunity parts cat request template questions month region bit question requests end application 1_mi7eqzhd From Brianne DeVenney 0 likes 82 plays 0 Subject Matter Expert (Email) devenney_brianne_n@cat.com Media Number (AdminOnly) 1_mi7eqzhd
DTAP Welcoming Remarks duration 1 hour 8 minutes DTAP Welcoming Remarks DTAP Welcoming Remarks	DTAP Welcoming Remarks Welcome to the Dealer Top Apprentice Program opening remarks! live event live dtap dealer top apprentice 0_3o3qbht5 0_gz1dr99v guys caterpillar facility lot assembly room feedback point week dealership emergency machine end dealer bit deal brand congratulations side questions From Zachary Heredia 1 likes 491 plays 2 Subject Matter Expert (Email) heredia_zachary@cat.com Media Number (AdminOnly) 0_gz1dr99v
Channel1 (Kaltura) - Content Tools, Distribution,… duration 51 minutes 38 seconds Channel1 (Kaltura) - Content Tools, Distribution,… Channel1 (Kaltura) - Content Tools, Distribution, Transcriptions and Analytics - EAME Session	Channel1 (Kaltura) - Content Tools, Distribution, Transcriptions and Analytics - EAME Session Channel1 (Kaltura) - Content Tools, Distribution, Transcriptions and Analytics TOPICS: Generating your own content using CaptureSpace Authoring tools: video clipping and in-video quizzing… p.d.f. deafness internet protocols servers (computing) analytics video learning download telecommunications film and video technology category announcement documents genetics psychology internet terminology programming languages transcription create multimedia video clipp click application participants broadcasting infographics presentation email channel administrator option linguistics capturespace marketing internet computer networking possibility caterpillar visualization (graphic) legal documents editing change celebration chapter educational psychology language question violence request upload finance war specific business terms printing caption media personal digital assistants high-definition television data transmission captions videos quiz owner space dot questions options timeline point copy clip categories clipping From Natasza Walus 0 likes 90 plays 0 Subject Matter Expert (Email) Walus_Natasza_A@cat.com
BHL: Technical Analysis TA1 Inspection with… duration 2 minutes 22 seconds BHL: Technical Analysis TA1 Inspection with… BHL: Technical Analysis TA1 Inspection with JeffPayne	BHL: Technical Analysis TA1 Inspection with JeffPayne BHL: Technical Analysis TA1 Inspection with Jeff Payne catu0339 jeff payne bhl technical analysis ta1 inspection sheets machine areas level maintenance sheet job inspections tool questions cab omim download problem eye problems hours money joints From Schaffnit_Sue@cat.com 0 likes 388 plays 0 Subject Matter Expert (Email) payne_jeffry_e@cat.com Media Number (AdminOnly) CATU0339