As we engage further with customers who like to perform their own services, Self Service Options (SSO) are a key tool. They allow customers to get hold of all parts, instructions, and tooling for a particular service or repair in one easy step in the parts.cat.com (PCC) environment or from their dealer parts counter. 

The following video shows the testimony of a retail customer located in Mexico. The customer talks about the excellent service provided by the dealership, as well as the importance of having access to Self-Service Options through Parts.Cat.com (PCC).

El siguiente video muestra el testimonio de un cliente Retail localizado en Mexico. El cliente se refiere al excelente servicio que le Brinda el distribuidor, como tambien a la importancia de tener acceso a las Opciones de Autoservicio por medio de Parts.Cat.com (PCC).