In early 2019, the OLGA Central Team has worked to define a more formal process for approving and maintaining dealer submitted Builder Files to be used in the POPS-C opportunity calculation in OLGA. This includes the addition of an approval board made up of industry vertical experts within the Global Aftermarket Solutions Division (GASD). The revised process will ensure we can make the best decisions to keep OLGA flexible for your lead generation needs while also maintaining integrity of the POPS-C metric for performance measurement.

Key Changes:

• Template with business case/analysis provided by dealer with PSOR or in-region Rep sign-off
• Builder File Advisory Board (BFAB) approval to implement upload request
• Requests must be received by 7th calendar day of the month to be considered for monthly BFAB review
• Communications/updates driven by gatekeeper (to dealer from in-region support team)
• Governance involvement for extreme target / opportunity shifts
• Files must be maintained by dealer on a bi-annual basis to ensure quality of application output
• Updated resources are available on https://dealer.cat.com/olga under the OLGA Builder Files tab