Search for tag: "dealers"

Presentation by Erin Fenton on the Global Dealer Technician Challenge to dealers in Latin America (April 23, 2024).

A podcast hosted by the Director of Global Dealer Learning, Jeff Fitch, focused on being a thoughtful, dynamic, and productive leader within Caterpillar and in the community.

Jeff Fitch talks through the Dealer Top Apprentice Program ThinkBIG qualifier event.

CLICK HERE TO SUBSCRIBE

CLICK HERE TO SUBSCRIBE! Catching up with the participants day one of dtap 2023!

2023 Aftermarket Strategy Rollout contains CISD, Cat Reman, Cat Digital aftermarket marketing strategies and plan on pages for dealers to align.

These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…

These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…

Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…

These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Watch the full video or use the links below to go directly to each topic:…

Cat Interact helps dealers deliver a remarkable customer experience by making it easy to communicate with customers throughout the service process. Dealers report higher Net Loyalty Scores, shorter…

These webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase)…

This video is a complete overview of the Sales Transformation and Configuration Change Simulation dashboard.

These webinars are monthly and cover updates, strategies, and synergies on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck…

These webinars are monthly and cover updates, strategies, and synergies on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck…

This video gives a short overview about the information of assessment items for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be…

This video gives a short overview of the role and responsibilities for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at…

This video gives a short overview of the process dealers go through as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the Process…

This video gives a short overview of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the SCDP-A Information Site.

The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…

The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…

Agenda: Use the links below to go directly to each topic: -Dealer Share – Video (LSH) : Marketing PSEs -Dealer Data Health: Launch of a New Dashboard -CVA Revenue: Update -Customer…

Interested in learning about the Lead & Opportunity Management team's newest analytic solution? Introducing the new Lens Overview video! Lens plays a big part in providing insights into…

This webinar introduces both OLGA and PSE applications. This covers an overview of each application including key concepts and primary functionality. This webinar is intended to be open to all…

The Goal in this OLGA 201 training is to develop a deeper understanding of how OLGA calculation works and the data that goes into it. This webinar is intended for application users of OLGA. This is a…

This video shares “STU simplification & STU daily”. This recording was taken from Lead & Opportunity Management Webinar in May 2021.

This video shares “PSEs keeps improving with YOUR feedback". This recording was taken from Lead & Opportunity Management Webinar in May 2021.

Agenda: Use the links below to go directly to each topic Visit our dealer.cat.com/OpportunityManagement page L&OM Update: “Change is Coming” Data Health: “Get familiar with…

This webinar will introduce both OLGA and PSE applications. They will cover an overview of each applications including key concepts and primary functionality. This webinar is intended to be open to…

April webinar reviews the Lead & Opportunity Management (L&OM) evolution and how each application integrate together to continue to improve the data process. In each application segment, you…

Phil Kelliher walks you through the Americas dealer safety journey then talks with Chris Sorensen about workshop safety.

The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. These webinars will introduce both OLGA and PSE applications. They will…

Choose from two lines of Cat® Simulators, compact and full size, both with options for accessories. Integrate simulation for training, marketing, demos, or testing. Contact us at 309.266.2640 or…

This video is to develop a deeper understanding of OLGA.. These webinars are intended for application users of OLGA.

Aftermarket Advisor App - Demo

This video gives you an introduction to gain a high-level understanding of LEAD & Opportunity Management. - OLGA & PSE - Benefits & When to use

Hard Assets Tool

Value Selling Overview

Becky chats with the dealer solutions network!

This webinar includes Best Practices from Finning in South America.

Chris Watson walks you through what to expect for the 2020 Dealer Top Apprentice Program held in March 2020. Be sure to check back to this channel for more information and updates for the upcoming…

Live with Becky as she meets with TIS!

Americas South dealers recently participated in a Hose & Coupling webinar on May 17, 2019 hosted by Caterpillar Hydraulic Parts Aftermarket Solutions Consultant, Johnny Ramirez. The one-hour…

The OLGA 101 video covers an overview of the program including key concepts and primary functionality. It is intended to be open to all audiences at the dealership and internally as an OLGA 101…

GS Update Live Stream October 8 at 9 AM CST on Channel1 !

This video provides an overview of the OLGA program.

Overview of Caterpillar Services Growth Strategy, to double services growth by 2026

Learn more about the Sales Expert Certification event

WorkHacks promote small tips and tricks to have a huge impact on how you can work independently or with a group. Be sure to look out for how these WorkHacks align to our Leadership competencies @…

Opportunity Management's May 2019 webinar for dealers covering the OLGA program and Prioritized Service Events (PSEs). Agenda Welcome OLGA Update Release Plan Builder File Advisory Board (BFAB)…

Take a walk through the OLGA web application & see what reporting features and capabilities are at your fingertips!

History of the 3500 Engine