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The North America BCP Marketing catdealer is revamped with more content and organization to enhance your experience. Check it out here: Cat Dealer| BCP Retail Marketing--North America | Caterpillar
Subject Matter Expert (Email)
Schultz_Karen_B@cat.com
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Learn more about how to view metrics in the live Conquest Dealer Portal.
Subject Matter Expert (Email)
Schultz_Karen_B@cat.com
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Episode 3 of Leadership Insights with Jeff Fitch. A podcast hosted by the Director of Global Dealer Learning, focused on being a thoughtful, dynamic, and productive leader within Caterpillar and in…
Subject Matter Expert (Email)
enbom_ryan_d@cat.com
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Episode 2 of Leadership Insights with Jeff Fitch. A podcast hosted by the Director of Global Dealer Learning, focused on being a thoughtful, dynamic, and productive leader within Caterpillar and in…
Subject Matter Expert (Email)
enbom_ryan_d@cat.com
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A podcast hosted by the Director of Global Dealer Learning, Jeff Fitch, focused on being a thoughtful, dynamic, and productive leader within Caterpillar and in the community.
Subject Matter Expert (Email)
enbom_ryan_d@cat.com
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SUBSCRIBE to the DTAP channel for more videos!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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All photos from the DTAP ThinkBIG qualifier event
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Follow along as six ThinkBIG graduates compete to qualify for the 45th Dealer Top Apprentice Program
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Jeff Fitch talks through the Dealer Top Apprentice Program ThinkBIG qualifier event.
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Mark walks you through the basics of giving your presentation for the 45th Dealer Top Apprentice Program
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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00:00 Introduction
00:19 Service brake hold test
01:32 Service brake wear
We know how important it is to keep your Cat equipment on the job. Doing your own maintenance can help you reduce…
Subject Matter Expert (Email)
Chang_Eileen_C@cat.com; Heath.Ryder@cat.com; hinrichsen_laura_k@cat.com
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https://bit.ly/47jpGyD Shop for Cat® magnetic plugs now
00:00 Introduction
00:23 Inspecting magnetic plugs
00:49 Wear ratings
We know how important it is to keep your Cat equipment on…
Subject Matter Expert (Email)
Chang_Eileen_C@cat.com; Heath.Ryder@cat.com; hinrichsen_laura_k@cat.com
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CLICK HERE TO SUBSCRIBE Day one recap in photos
Subject Matter Expert (Email)
carballido_alexis@cat.com
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CLICK HERE TO SUBSCRIBE! Catching up with the participants day one of dtap 2023!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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CLICK HERE TO SUBSCRIBE
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Meet the dealer top apprentice candidate Calvin Frasson from Hastings Deering!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Meet the dealer top apprentice candidate Jeb Casanova from Cavpower!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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2'25" summary video of the 2023 CI EUR NPI>M Dealer Summit. Malaga. January 23-25th, 2023.
Subject Matter Expert (Email)
ferrara_marco@cat.com
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2023 Aftermarket Strategy Rollout contains CISD, Cat Reman, Cat Digital aftermarket marketing strategies and plan on pages for dealers to align.
Subject Matter Expert (Email)
estrada_estela_m@cat.com
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This is a short training video that covers how to establish Advanced User Permissions for a user and functions available to them within the CCR application.
Subject Matter Expert (Email)
matranga_dave@cat.com
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Chris walks you through the safe shutdown procedure of off highway trucks.
Subject Matter Expert (Email)
Sorensen_Christopher_J@cat.com
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These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM and extended applications. Watch the full video or use the links below to go directly to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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These interactive webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Watch the full video or use the links below to go directly to each topic:…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Meet Zac Douglas of Terra
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Welcome to the DTAP 2022 Awards Ceremony! This week the Caterpillar Global Dealer Learning team host the 43rd Dealer Top Apprentice Program. Over 5 days the Apprentices have delivered formal…
Subject Matter Expert (Email)
wardill_mark_j@cat.com
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Dealer top apprentice program is back at the Melbourne Learning Centre! Subscribe to the DTAP channel1 channel to keep up with the program!
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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A virtual tour experience of the 980 - 980XE.
Subject Matter Expert (Email)
wawerski_daniel_p@cat.com
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These webinars are monthly and cover updates, integrations, and transformations on all L&OM applications. Agenda: Use the links below to go directly to each topic: (Hosted by Heather Blase)…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Purpose:​Provide explanation of the changes for how you enter technician counts for the SEP program that are used to produce the Technician Capacity % of Plan used for Capacity Management​.Learning…
Subject Matter Expert (Email)
shung_brian_l@cat.com
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This video is a complete overview of the Sales Transformation and Configuration Change Simulation dashboard.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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These webinars are monthly and cover
updates, strategies, and synergies on all L&OM applications. Agenda:
Use the links below to go directly to each topic: (Hosted by Heather Blase) (Slide deck…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This video gives a short overview about the information of assessment items for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be…
Subject Matter Expert (Email)
blase_john_w@cat.com
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This video gives a short overview of the role and responsibilities for dealers as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at…
Subject Matter Expert (Email)
blase_john_w@cat.com
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This video gives a short overview of the process dealers go through as part of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the Process…
Subject Matter Expert (Email)
blase_john_w@cat.com
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This video gives a short overview of GDL's Sales Career Development Process Accreditation (SCDP-A) program. More information may be found at the SCDP-A Information Site.
Subject Matter Expert (Email)
blase_john_w@cat.com
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The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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2021 North America RevUp - Dealer Best Practice Share with Peterson on Increasing Coverage
Subject Matter Expert (Email)
duarte_christian_a@cat.com Media Number (AdminOnly)
RevUp2021_DBP2
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The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. This webinar will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Agenda: Use the links below to go directly to each topic: -Dealer Share – Video (LSH) : Marketing PSEs
-Dealer Data Health: Launch of a New Dashboard
-CVA Revenue: Update
-Customer…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This webinar introduces both OLGA and PSE applications. This covers an overview of each application including key concepts and primary functionality. This webinar is intended to be open to all…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This video guides you through how to remove, inspect, and install the muffler on your Cat® Utility Vehicle.
Subject Matter Expert (Email)
Flowers_Alan_M@cat.com
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This video guides you through how to remove, install, and inspect the steering wheel on your Cat® Utility Vehicle.
Subject Matter Expert (Email)
Flowers_Alan_M@cat.com
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This video guides you through how burnish the brake pads on your Cat® Utility Vehicle.
Subject Matter Expert (Email)
Flowers_Alan_M@cat.com
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This video guides you through how to replace the headlight bulb on your Cat® Utility Vehicle.
Subject Matter Expert (Email)
Flowers_Alan_M@cat.com
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This video guides you through how to replace the taillight assembly on your Cat® Utility Vehicle.
Subject Matter Expert (Email)
Flowers_Alan_M@cat.com
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The Goal in this OLGA 201 training is to develop a deeper understanding of how OLGA calculation works and the data that goes into it. This webinar is intended for application users of OLGA. This is a…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This video shares “STU simplification & STU
daily”. This recording was taken from Lead & Opportunity Management Webinar
in May 2021.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This video shares “PSEs
keeps improving with YOUR feedback". This recording was taken from Lead & Opportunity Management Webinar in May 2021.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Agenda: Use the links below to go directly to each topic Visit our dealer.cat.com/OpportunityManagement page L&OM Update: “Change is Coming” Data Health: “Get familiar with…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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This webinar will introduce both OLGA and PSE applications. They will cover an overview of each applications including key concepts and primary functionality. This webinar is intended to be open to…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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April webinar reviews the Lead & Opportunity Management (L&OM) evolution and how each application integrate together to continue to improve the data process. In each application segment, you…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Digital Compliance Common Question Podcast Series
Subject Matter Expert (Email)
donaldson_alexis_n@cat.com
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Phil Kelliher walks you through the Americas dealer safety journey then talks with Chris Sorensen about workshop safety.
Subject Matter Expert (Email)
ROBINSON_KEVIN_L@cat.com
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Learn how to register and seamlessly connect to begin using My.Cat.Com to manage your equipment
Subject Matter Expert (Email)
ogburn_richole@cat.com
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Becky chats with Griffin Reome from Global Services about the Dealer Service Technician Strategy and Cat Trial 10: Tech Test.
Subject Matter Expert (Email)
Besserer_Becky@cat.com
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Global Dealer Learning presents, from the Melbourne Learning Centre, Virtual DTAP.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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The Central OLGA team along with the PSE team are conducting monthly Lead & Opportunity Management 101 webinars in 2021. These webinars will introduce both OLGA and PSE applications. They will…
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Meet Tim Babbage of WesTrac NSW
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Meet Noor Wahyudi of Trakindo
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Meet Luke Jennings of Cavpower
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Meet Ben Mitchell of William Adams.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Meet Andrew Creber of Hastings Deering.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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Meet Alec McDonald of Westrac WA.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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The Cat® App puts core equipment data in the palm of customers’ hands. Here are some tipsand tricks to using the Dealer Customer View function to your advantage and its full capabilities. …
Subject Matter Expert (Email)
ogburn_richole@cat.com
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CI Services Sales Execution Summit Go-To-Market Differently Dealer Spotlight Video featuring Ferreyros and their Cat Live Event
Subject Matter Expert (Email)
hammojl2@cat.com
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This video is to develop a deeper understanding of OLGA.. These webinars are intended for application users of OLGA.
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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The PM313 is an versatile Cold planer with 1.3m cut width. This video was done during the deliver to customer.
Subject Matter Expert (Email)
roese_paulo_s@cat.com
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Aftermarket Advisor App - Demo
Subject Matter Expert (Email)
Frietsch_Cody_F@cat.com
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This video gives you an introduction to gain a high-level understanding of LEAD & Opportunity Management. - OLGA & PSE - Benefits & When to use
Subject Matter Expert (Email)
horchem_nicole_l@cat.com
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Did you know there's a new checkout process available on Parts.Cat.com (PCC)? Streamline the checkout process with the new CyberSource iFrame integration. The integration, available globally,…
Subject Matter Expert (Email)
ogburn_richole@cat.com
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Hello Dealers and Managed Account Managers! Watch the Digital Authorization Tool Demo to help you navigate the tool to collect digital authorizations from customers for both In-person authorization…
Subject Matter Expert (Email)
sabapathy_damayanthi@cat.com;Richards_Rod@cat.com;Welton_Kristen@cat.com;catdigitalsupport@cat.com Media Number (AdminOnly)
2
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Hard Assets Tool
Subject Matter Expert (Email)
volynskaya_ekaterina_i@cat.com
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Brad walks you through Reman Water pump.
Subject Matter Expert (Email)
Turner_Kristi_M@cat.com
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Brad walks you through Reman Turbos for on-highway truck engines.
Subject Matter Expert (Email)
Turner_Kristi_M@cat.com
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Brad walks you through Reman Camshaft kits.
Subject Matter Expert (Email)
Turner_Kristi_M@cat.com
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Value Selling Overview
Subject Matter Expert (Email)
hedden-scheeler_tracy@cat.com
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Becky chats with the dealer solutions network!
Subject Matter Expert (Email)
carballido_alexis@cat.com
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Join our elite group of technicians. Contact your regional service learning consultant for more information.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com
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For over 7 years, Melbourne Learning Centre has been pushing the boundaries in remote technical training. Melbourne Learning Centre has the unique capability of running, tuning and loading our…
Subject Matter Expert (Email)
watson_chris@cat.com
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Brad Underwood walks you through why you should consider a Cat® Reman Engine
Subject Matter Expert (Email)
Turner_Kristi_M@cat.com
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This video shows a demo of what a virtual skills station could look like for DTAP 2020. We show 15 mins of the one and half hours of a skills station will look like for 2020. Using ET, multiply…
Subject Matter Expert (Email)
wardill_mark_j@cat.com Media Number (AdminOnly)
0_sg5t0wha
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We help our clients solve their communications and marketing challenges.We know Caterpillar because we are Caterpillar.As Caterpillar stakeholders, we want to help our clients spend their money…
Subject Matter Expert (Email)
Nelson_Mary_R@cat.com Media Number (AdminOnly)
1_mwit7nh6
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This webinar includes Best Practices from Finning in South America.
Subject Matter Expert (Email)
Getz_Dawn_M@cat.com Media Number (AdminOnly)
1_1r1ydt9u
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This video is one in a series of short videos focusing on expert tips, teaching moments and safety topics. In this video, we show the installation of the Track-Type Tractor Fall Protection System…
Subject Matter Expert (Email)
Sorensen_Christopher_J@cat.com Media Number (AdminOnly)
1_c38loejd
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This video is one in a series of short videos focusing on expert tips, teaching moments and safety topics. In this video, we show How To Safely Use a Hydraulic Torque Wrench. Please email Andy…
Subject Matter Expert (Email)
Sorensen_Christopher_J@cat.com Media Number (AdminOnly)
1_peq607gn
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This DIY video will demonstrate the ease of installing a Hard Roof on your CUV82 and CUV102 D Cat® Utility Vehicle.
Subject Matter Expert (Email)
vincent_amy@cat.com Media Number (AdminOnly)
1_itbc35ba
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This DIY video will demonstrate the ease of installing a Rear View Mirror on your CUV82, CUV85, CUV102 D and CUV105 D Cat® Utility Vehicle.
Subject Matter Expert (Email)
vincent_amy@cat.com Media Number (AdminOnly)
1_cul3ydm7
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This DIY video will demonstrate the ease of installing an A-Arm Guard on your CUV82, CUV85, CUV102 D and CUV105 D Cat® Utility Vehicle.
Subject Matter Expert (Email)
vincent_amy@cat.com Media Number (AdminOnly)
1_rdyy8hkl
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Becky B. hosts guests, Jim Wagner and Paul Jackson, from the TIS Innovation Group!
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_r31fg31y
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Watch as the Melbourne Learning Centre team walks you through the facility.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
0_hq63ntg5
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Mark Wardill, Chris Watson, and Ross Smith walk you through what to expect during the skills olympic portion of the Dealer Top Apprentice Program.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_593tgxnb
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This video is one in a series of short videos focusing on expert tips, teaching moments and safety topics. In this video, we show the safe way to rotate a tire. Please email Andy Seaton…
Subject Matter Expert (Email)
Sorensen_Christopher_J@cat.com Media Number (AdminOnly)
1_wwif9e6q
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Live with Becky as she meets with GDL!
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_1gfuwesx
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This video is one in a series of short videos focusing on expert tips, teaching moments and safety topics. In this video, we show the Proper Use of Lift Links. Please email Andy Seaton…
Subject Matter Expert (Email)
seaton_andrew_k@cat.com Media Number (AdminOnly)
1_fd3o7vd1
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Mark Wardill walks you through the presentation portion of the DTAP event.
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_rnz5buf1
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Chris Watson walks you through what to bring to the DTAP 2020 event
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_fehoepkb
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Checking in with Tom Bourne after his DTAP 2018 win
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_mu0g0f7e
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Chris Watson walks you through what to expect for the 2020 Dealer Top Apprentice Program held in March 2020. Be sure to check back to this channel for more information and updates for the upcoming…
Subject Matter Expert (Email)
Wardill_Mark_J@cat.com Media Number (AdminOnly)
1_za26yrid
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Live with Becky as she meets with TIS!
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_btncfo7i
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Leave a comment below and tell us what videos you want to see for Electronicks 2020! Thanks for watching see you in the new year!
Subject Matter Expert (Email)
CHRISTIAN_NICK_B@cat.com Media Number (AdminOnly)
0_4tvagfp6
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This is instructional video on how to perform an ECM download using Morbark Chipper with C9.3B Tier 4 engine as example.
Subject Matter Expert (Email)
alexander.tumanov@cat.com Media Number (AdminOnly)
1_lhezbn8y
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Americas South dealers recently participated in a Hose & Coupling webinar on May 17, 2019 hosted by Caterpillar Hydraulic Parts Aftermarket Solutions Consultant, Johnny Ramirez. The one-hour…
Subject Matter Expert (Email)
Ramirez_Johnny_E@cat.com Media Number (AdminOnly)
1_4wubzawu
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The OLGA 101 video covers an overview of
the program including key concepts and primary functionality. It is
intended to be open to all audiences at the dealership and internally as an
OLGA 101…
Subject Matter Expert (Email)
costello_megan_c@cat.com Media Number (AdminOnly)
1_sqr0ugpo
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An introductory presentation to understand how contaminants affect component/machine reliability and durability including the results of bench marking tests to prove the viability of CC.
Subject Matter Expert (Email)
Redpath_Brian_P@cat.com Media Number (AdminOnly)
0_31urot5y
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Caterpillar Group President Bob De Lange shares a message with dealers about our Services Growth Strategy.
Subject Matter Expert (Email)
Vannaken_Amanda@cat.com Media Number (AdminOnly)
1_henbibjm
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This video is one in a series of short videos focusing on expert tips, teaching moments and safety topics. In this video, we show How To Rotate a Track-Type Tractor Final Drive. Please email Andy…
Subject Matter Expert (Email)
Sorensen_Christopher_J@cat.com Media Number (AdminOnly)
1_a9m0w27g
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WorkHacks promote small tips and tricks to have a huge impact on how you can work independently or with a group. Be sure to look out for how these WorkHacks align to our Leadership competencies at…
Subject Matter Expert (Email)
Caffey_Shomari@cat.com Media Number (AdminOnly)
1_tvmyrld3
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GS Update Live Stream October 8 at 9 AM CST on Channel1 !
Subject Matter Expert (Email)
heredia_zachary@cat.com Media Number (AdminOnly)
1_oevjrwaj
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This video provides an overview
of the OLGA program.
Subject Matter Expert (Email)
costello_megan_c@cat.com Media Number (AdminOnly)
1_y4mcnzd0
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Overview of Caterpillar Services Growth Strategy, to double services growth by 2026
Subject Matter Expert (Email)
Vannaken_Amanda@cat.com Media Number (AdminOnly)
1_zaw9oa9b
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_3359nedk
|
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_6kjr6t52
|
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_1phy4f1k
|
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_ly0gslrm
|
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_s2t55nya
|
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Visit caterpillar.com/dealertechjobs for more information.
Subject Matter Expert (Email)
Frank_Carrie_F@cat.com Media Number (AdminOnly)
1_29w544fp
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Learn more about the Sales Expert Certification event
Subject Matter Expert (Email)
Tenorio_Luis_A@cat.com Media Number (AdminOnly)
1_1ifcs65g
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Photos detailing the grand opening of the China Learning Center
Subject Matter Expert (Email)
Li_Steven@cat.com Media Number (AdminOnly)
0_afvh1xj1
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Robert & Eric walk through safety protocols in CLC this version in english
Subject Matter Expert (Email)
Li_Steven@cat.com Media Number (AdminOnly)
0_22m2qmvy
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An overview of the China Learning Center grand opening
Subject Matter Expert (Email)
Li_Steven@cat.com Media Number (AdminOnly)
0_hcv503in
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Take a walk through the new engine Dyno Lab in the China Learning Center
Subject Matter Expert (Email)
Chen_Mike@cat.com Media Number (AdminOnly)
0_eco6maoa
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A brief introduction to the new China Learning Center
Subject Matter Expert (Email)
Li_Steven@cat.com Media Number (AdminOnly)
0_oboau6eq
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